![]() ![]() You pay a higher rate for pay by plate because there’s more of a process to take a picture and process it. When you go through a toll it charges you. With a pay-by-plate account, you put money in your account to pay for tolls just like you would with an iPass account. You do not have to install a transponder on your car. Corporate Address: Illinois Tollway Headquarters 2700 Ogden Avenue Downers Grove, IL 60515. You don’t want to choose the pay-by-plate account if you’re trying to activate your iPass because with the pay-by-plate account, you do not get a transponder. Call customer service team: (800) UC-IPASS. There are two different types of accounts you can get: a pay-by-plate account and an I-PASS account (which is the regular account). Step 1: Go to and click “OPEN I-PASS ACCOUNT.” This is the IPass login for Illinois. ![]() Note: The below method is for people who want to activate an iPass transponder they have online but who do not already have an account The second way to activate IPass is by creating an account on or activating your IPass on your getipass account if you have an account already | How do I activate my IPass online? See below for what the sticker looks like: When you get your transponder it will have an activation sticker on it. The I-PASS serial number and activation code are located on your transponder’s activation sticker. Then, when they direct you to press a second number, press 2 to speak to a customer service representative. If you want to keep talking to an English-speaking person don’t press any number. To speak to a Spanish-speaking representative press 2 when they first direct you to press a number. The customer service phone number has Spanish-speaking representatives. The iPass customer service is great in general. The number is not available Saturday and Sunday (they are closed on weekends). The customer service phone number is available Monday through Friday from 7AM-5 PM Central Time. The customer service phone people can both activate IPass transponders and set up an account for you, and your account will be ready immediately. Enter your Username and Password and click on Log In Step 3. With both your I-PASS serial number and the activation number in front of you, call 80 (which is their customer service number). Go to Phone Number Illinois Ipass website using the links below Step 2. ![]() If you received a toll invoice from another agency, call the phone number listed on the invoice you received.The first way to activate the I-Pass is by calling the iPass activation number (AKA their customer service number) ![]() If you believe you have received a Toll Enforcement Invoice in error, please contact the SunPass Customer Service Center at 1-888-TOLL-FLA (1-88). You can still reach us virtually at, or view information regarding your E-ZPass replenishment at:. Call IPass Illinois customer service faster Get SupportHelp Pricing Info and more. While 80 is I-Pass Illinoiss best toll-free number there are 2 total ways to get in touch with them. Additionally, the Florida Department of Transportation (FDOT) is authorized under Florida Statutes to request a Registration Stop on the license plate of the registered owner of the vehicle and may also issue a Uniform Traffic Citation to the vehicle’s owner. You will then be sent an email with a link to activate the software. If the owner does not pay after a second notice, the toll and administrative fee amounts may be assigned to a collection agency, which will add more fees to the balance owed. If payment is not received by the due date listed on the Toll Enforcement Invoice, a second invoice will be mailed. Please note that TOLL-BY-PLATE and cash customers generally pay a higher toll rate than SunPass customers. A Toll Enforcement Invoice for the toll(s) is then mailed to the registered owner of the vehicle, including a $2.50 administrative charge. If a vehicle that is not equipped with SunPass or another interoperable transponder goes through a tolling location, the transaction will automatically be converted to a TOLL-BY-PLATE transaction. Cameras are placed overhead at each tolling point to capture an image of a vehicle’s license plate if an active transponder is not detected or if a toll is not paid. ![]()
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